Posts Tagged ‘sales’

Strike It Up - How to Invite Total Strangers to Your Empty Classroom

Thursday, December 6th, 2007

You’ve been given this advice many times from me, from your Directors, from other sources….  If you need more bodies in your classroom, go out and pull them off of the cardio equipment!  Talk to the folks in the weight area and drag them in.  Make an announcement on the PA system — that’ll pack the room!

I laugh out loud even as I write these pieces of advice because I know exactly the thoughts and feelings I had at the prospect of trying to persuade someone already into their workout to stop what they are doing and come into my class.  My thoughts amounted to something like, “#@&*#@ That!”  Yours do too, I’m sure, unless you happen to be one of those unique and quite amazing individuals who could sell running shoes to a paraplegic.  In this post, I’m going to attempt to help you find real ways you can talk to strangers and get them to take your class.

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Pack Your Class - Sales Tips to Increase Attendance

Wednesday, November 14th, 2007

As the holiday season sets in, you’ll probably notice your class numbers fluctuating, even bottoming out.  This is as common as warm weather enticing gym-goers outdoors and is a normal part of a gym’s attendance cycle.  Take the advice salespeople use to increase sales to close your own “sale” and pack your classes throughout the holiday season.

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Make New Friends, but Keep the Old

Tuesday, June 5th, 2007

Today’s early morning Spin class was a fun ride.  I can’t share the profile, though, because I had to make it up on the fly.  See, I was all set to have my regulars pound out a grueling 80-92% max ride using various flavors of jumps and very little rest the entire class.  To my surprise, however, a group of the early morning weight lifters decided that they would try Spinning out today.  With it being the start of the holiday weekend, we were missing quite a few which put our numbers at 5 newbies and 3 regulars.  The obvious tilt in the experience scale required that I switch things up and give everyone an easier ride than expected.  Yes, I was catering to the new folks, but in this situation, how could I not?  But what if those five new gentlemen had walked into my class of 20 regulars?  Now we are looking at a situation that reflects a more common occurence.  So how do you do it?  How do you satisfy the strong ones while encouraging the beginners?   In the words of a Girl Scout song, how do you “Make New Friends, but Keep the Old?”

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Make $100 or more per class

Friday, April 27th, 2007

I read an article a couple of weeks ago by a local yoga instructor that basically said most yoga instructors would teach for free if they could - they only charge money for their classes because they have to survive.  I laughed a little bit, even though I understood where she was coming from.  It would be really nice if we could all exist happily doing whatever our hearts enjoyed and didn’t have to worry about things like mortgages, sales tax, or groceries.  However, the reality is, we aren’t a socialist state (yet) so you are going to have to earn some money to pay your bills and buy your stuff.  If you are like me at all, then you want to make the greatest amount of money in the shortest amount of time so that you can spend the other waking hours of your day enjoying the other parts of your life that make you happy too.

First off, let’s ask, is it really possible to make $100 per class that I teach?  Actually, yes, it is.  Just ask Billy Blanks.  He’ll laugh at you because he makes thousands per class.  Do you have to be Billy Blanks to command that kind of money?  No. Do you have to put some effort and thinking into doing it?  Yes, but it can be done, so let’s roll up our sleeves and come up with a game plan.

The first question you need to ask yourself is, “Who will pay me $100 for an hour of my time?”  There may be a gym out there willing to pay you that kind of hourly rate, but you have to be the lifeblood of their organization.  If your classes are busting at the seams and new people are coming in droves to join the club because of you then, yes.  See your boss for a raise because you deserve one.  The highest I’ve seen a club pay one single instructor, though, was $50 for one class, so if you have your sights set on bigger numbers, you’ll need to think bigger.  Note:  There are pros to remaining an emloyee of the gym, e.g. someone else does your accounting, you don’t need your own liability insurance, and it is easier to get a sub if you need to leave town or have an emergency.

Who else will pay me $100 an hour? Try thinking like a personal trainer.  If you are highly skilled and have excellent tutoring skills, you could offer private lessons in whatever you do best.  With privates, you charge whatever you want and keep the entire amount.  However, if you are using the club’s fitness room or their equipment for this endeavor, you may be charged rent or required to abide by their payment rules for personal trainers.  Still, if you market yourself right, you can command high dollars for your valuable time.  If not $100, still more than the $18 you are charging now.

 Let’s extend the idea of one-on-one instruction to the increasingly-popular, small-group “exclusive” classes.  Similar to private lessons, you market yourselves to individuals who pay to take your “class”.   These exclusives focus on a topic that isn’t readily addressed in general fitness classes.  By charging a group of five people $20 each to be in your class, you earn $100 for the hour — genius!  But what would make a person want to pay $20 for a fitness class?  Again, think a little bit like a personal trainer.  They want advice specific to a need or a want they have.  You could provide a 6 week running clinic for new runners in the early spring.  You could offer functional training workouts to prepare members for ski season.  You could hold a “Bikini Boot Camp” in the pre-summer months.  If you are an expert in a field, you could offer highly-advanced classes for the members who like what you offer and want to get better than the general levels can offer.  Or, you could offer a series of classes geared toward individuals with any special need or goal.  Have I got your mind churning yet? 

So now that you have the idea that you are potentially worth more than $20 per class, I want you also to think bigger than that.  Are you worth $200 an hour?  $2,000 an hour?  You are only limited by your beliefs about your self worth.  Steve Pavlina, who I quote a lot in this blog, had a great post a while back about this: http://www.stevepavlina.com/blog/2005/11/how-to-earn-10000-in-one-hour/

 The possibilities don’t end there, but this post will.  Get out your brainstorming pen and your notebook and go to town.  I know that you have enormous potential and I am excited to hear what ideas you come up with!!!

Better Bottom Line - Making Money in Group Fitness

Monday, April 16th, 2007

It is only fair that I follow up my post about making money from the internet with a post about making more money doing what you love.  After all, it is why you are here! We all recognize that Group Fitness isn’t a high-paying profession, but there are ways you can turn the tables in your favor and generate more money for yourself, your family, and your employer.   This is going to be the first in a series of posts that are dedicated to helping you literally make the most out of teaching.  We’re going to discuss some very basic approaches here that really come down to how to find the best gyms for your bottom line.  Then, we’ll look at some “out-of-the-box” ways to command more money for your time.

Economics 101

First, let’s start with basic economics.  You currently earn $X per hour teach 2 classes per week at ABC Fitness Club.  The easiest thing to do would be to take on more classes and sub as frequently as you can, thus increasing your salary proportionately.  The limits to how much you can make in this structure are your time constraints, and the number of classes you can teach in a week (AFAA recommends no more than 12).

The next economic lesson is to go where the money is at.  Check into every gym and studio in your area, find the one where you will bring home the highest dollar amount per class and start teaching there.  Be careful with this one.  If you live further away from a particular gym, it may not be worth the gas money.  Here is an equation to help you determine your costs for comparison.

First, determine your net rate for ABC Fitness with the following:

Distance (in miles) round-trip to ABC DIVIDED BY the gas mileage of your car (miles per gallon) MULTIPLIED BY the cost of gas ($ per gallon).  Subtract your result from the rate ABC Fitness pays you.

Then, perform the same calculation for the second gym and compare the two numbers to decide which is more profitable.  Here is an example:

I work at East Shore Health and Racquet which is literally across the street from my development.  Their highest pay rate is $22/class.  I drive a gas-guzzling SUV that gets 18 mpg (shame on me, I know, but we can’t afford a new car right now)  and gas in Charleston, SC today is $2.67/gallon.  Meanwhile, EcoFitness in Mt. Pleasant is 14 miles from my house, so 28 miles round trip and they pay $25/class.  My math looks like this:

22 - (.25/18*2.67) = 21.96 net rate at ESHR

25 - (28/18*2.67) = 20.84 net rate at EcoFitness

You can see that on paper, ESHR is the place for me to work, especially if gas prices continue to climb the way they have.  However, for roughly a dollar difference, I benefit simply from having the flexibility of teaching more classes in more places.  Do the comparison for yourself to make sure it is worth the commute.

Improve your Hourly

The next best way to increase your salary is to get paid the highest amount per hour that you can.  Many gyms offer incentives for their instructors to seek out continuing education.  The gym benefits from having more qualified and knowledgeable instructors and you get a raise for each workshop or certification you earn.  At two of the gyms where I teach, instructors receive a raise of $1 per current cert above your base group fitness cert and CPR and $.25 - $.50 for workshop attendance.  If your gym does not currently offer such a program, bring it up to your director and see if you can arrange to have it implemented.

Another way to increase your hourly rate is simply to ask for a raise.  Be prepared to show your director or the owner exactly why you deserve more money.  If you are certain that you add value to their club then go for it.  Here are a few questions to ask yourself before you take this step:

  • Have I been a loyal team member and employee of this club for long enough to establish that I am committed?
  • Do I regularly teach my own classes, arrange for subs in advance, frequently sub for others, and take all necessary steps to get coverage in emergency situations?
  • Do I go above and beyond the call of duty in matters of customer service?  Do I assist my students in ways that extend my role as a fitness instructor?  Do I perform tasks that help out the club or the members, even if they are not listed in my job duties?
  • Do I consistently have high attendance in my classes?  Do I have a strong reputation as an excellent instructor?  Do students beg for more of me?
  • Are there any examples of exceptional work on my part that warrant an increase in pay?

If the answer to any of these questions is yes, then you have a case for asking for a raise.  As a Group Fitness Director, I would not hesitate to arrange for an increase for you if you regularly exceeded my expectations and were a proven asset to my program. If you cannot answer yes to these items, do not despair.  We’ll have another post in this series detailing how you can.  Then, take a few months to improve your performance in any or all of these areas and approach management with your request.  Just make sure you are prepared to keep up the good work!!

Perky perks

Sometimes, it isn’t just the pay rate alone that makes it beneficial to teach at a club.  You might consider taking a cut in hourly rate to teach at a club that offers excellent perks to its instructors or staff.  I worked at a club that only paid $15 per class to teach, which sounded like peanuts at first!  However, they hosted continuing education and certification workshops regularly at the club that I was able to attend for more than 50% off in many cases.  This often amounted to the equivalent of $100-$200 bonus in my pocket everytime I went out for a workshop.  I would have to teach 20 classes at a higher-paying gym to cover the additional cost to me.  No thanks!  Here are some other perks to keep an eye out for:

  • Complimentary membership for you and your family.  It makes sense that you get a membership and that your kids can stay in child care when you teach, but some gyms have a “minimum classes per week” policy before you are allowed to work out there.  Also, check into whether or not your spouse can have a membership and whether or not you get free childcare when you are there to work out as well as teach.  This can easily add up to the equivalent of $100 per month depending on the gym.
  • Discounts on merchandise.  If your gym has a boutique of items you can get at a discount or cost, you could end up with a significant savings on items you need for teaching anyway.  Find out what you are entitled to at a gym when you apply there.
  • Discounted or free services.  Similar to the boutique, find out if you can access other services at the gym for a reduced rate.  My favorite perk was the complimentary 30 minute massage I received every 6 months at one health club where I once taught.  Now I can have free unlimited tanning, free smoothies after teaching, half-price personal training, and access to a pool, sauna and hot tub.  Unfortunately for me, I don’t actually use any of these services, but if I did, they would be like free money since I’d no longer pay full price for these things.
  • Health care.  You might have to go to one of the bigger chain clubs to have access to health care, and you might have to work a minimum number of hours per week to qualify, but in today’s world, you can’t afford not to look for a club where this is an option.

These are the most basic lessons in our quest to improve our salaries as Fitness Instructors.  Tune in for more information about how to outperform your bosses expectations so that you qualify for raise, a step-by-step guide to approaching your boss about the raise, and some out-of-the-box ideas on how to earn $100 or more per hour of your time as an instructor.

See you then!